Terms and Conditions

Welcome to BYCART, a marketplace platform designed to connect customers with independent sellers across Pakistan.

By using our website, you agree to the following terms and conditions. Please read them carefully before placing any order or browsing our platform.

1. Marketplace Disclaimer

BYCART is a marketplace platform. This means:

  • We do not own, stock, or directly sell any of the products listed on our website.
  • All items are sold by independent third-party sellers.
  • We act only as a facilitator, connecting buyers with sellers.

As a result, we are not responsible for:

  • Product availability or stock levels.
  • Order cancellations or deletions made by the seller.
  • Delays or changes in product listings.

2. Order Processing and Delivery

We aim to ensure smooth order processing and shipping experiences. However:

  • Delivery is usually completed within 4 business days, but this is not guaranteed.
  • Actual delivery time may vary depending on the seller’s location, shipping partner delays, or product availability.
  • In case a seller cancels or does not fulfill an order, we will notify you, but BYCART is not liable for seller-side failures.

3. Cancellations and Refunds

  • If the product is canceled by the seller, BYCART will initiate a full refund if payment was already made.
  • If the product is damaged or incorrect upon delivery, customers can raise a support ticket through our platform.
    Further details are explained in our Return & Refund Policy page.
  • Our return and refund policies apply to all users and are not subject to individual seller rules.

4. Product Information and Pricing

  • Product descriptions, images, prices, and stock levels are managed entirely by the sellers.
  • BYCART does not guarantee that the information displayed is 100% accurate or up-to-date.
  • We recommend that customers contact us before purchasing if they have questions about a specific product.

5. Your Account

  • You may be required to create an account to place an order.
  • You are responsible for keeping your login credentials safe and secure.
  • BYCART reserves the right to suspend or terminate accounts that violate our terms or engage in fraudulent activity.

6. Limitation of Liability

To the maximum extent permitted by law:

  • BYCART is not liable for any direct, indirect, or incidental damages resulting from the use of our platform.
  • We are not responsible for any losses or damages caused by a seller’s failure to fulfill an order or deliver the product as described.

7. Changes to Terms

We may update these Terms and Conditions at any time. Changes will be posted on this page. Continued use of the site after changes means you accept the new terms.

8. Copyright & Intellectual Property

All content on the BYCART website belongs to BYCART or its content suppliers. This includes, but is not limited to, text, graphics, logos, images, designs, product layouts, and software. It is protected by copyright, trademark, and other intellectual property laws in Pakistan and internationally.

You may not copy, reproduce, or republish any material from this website in any form. You need prior written permission from BYCART. Moreover, you cannot upload, post, transmit, or distribute any material without permission.

Unauthorized use of our content may result in legal action and/or removal of your access to the platform.

9. Contact Us

If you need assistance or have any questions, we’re here to help.